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Shipping Policy

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Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping charge are as follows:

UK Small Package – £2.99

UK Large Package – £4.99

UK Free Shipping for orders over – £75

 

We ship to the UK as of the present. Our standard delivery time is 5 to 15 working days. If you haven’t received the item in 15 working days contact us at support@kaffediaries.com.

Note that certain products may require additional days to process prior to shipping. We will email you if this is the case.

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Order Processing Time

All orders are processed within 2–3 business days of receipt.

All orders placed during the weekend or on a public holiday will be sent on Monday or on the next business day.

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Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
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Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

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Customs, Duties, and Taxes

Kaffediaries.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

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Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase – please read our returns and exchanges policy for detailed information about our processes.